Shipping policy

HOW MUCH IS SHIPPING?

Expedited Shipping:5 - 14 business days,Flat Rate $15.99 per order

Standard Shipping:7 - 21 business days,Flat Rate $7.99 for orders below $60.00, orders above qualify for free shipping

 

CAN I STILL CHANGE OR CANCEL MY ORDER?

If you need to make any changes to your order, please contact us at support@clearord.com before 3pm PST.  We will not be able to make any changes beyond that period.

WILL I GET A TRACKING NUMBER?

An email will be sent once your order has been dispatched

If you do not receive one, please email support@clearord.com

All orders require a signature on delivery, make sure your supplied address is attended during business hours

WHICH COURIER DO YOU USE?

clearord.com uses FEDEX, USPS ,DHL

IS SIGNATURE REQUIRED FOR DELIVERY?

A signature is required upon receipt of goods.  Please make sure you or someone is available to receive the package.

SOME NOTES!

  • Personalized items take 6-12 days to process
  • Orders placed after 7 am CST on Friday will process the following Monday
  • The pickup day does not count as a day in transit-expedited shipments may take one additional business day.
  • We're not responsible for UPS or USPS shipping delays.
  • Customs fees and duties are the customer's responsibility.
  • UPS does not ship on weekends.